1. PAYMENT
Payment must be received in full before any lessons are delivered. UK customers must pay by bank transfer. Overseas clients must use PayPal and cover all fees.
2. CANCELLATIONS
You may only cancel bookings prior to the payment due date on your invoice. You will be required to pay your invoice in full if you attempt to cancel your allotted time slot after this date.
3. RESCHEDULING
You may only reschedule bookings prior to the payment due date on your invoice. You will be required to pay your invoice in full if you attempt to reschedule your allotted time slot after this date. You are only permitted to reschedule your booking once.
4. ONGOING TECHNICAL SUPPORT
We cannot provide you with any technical assistance outside your allotted lesson times. Please make sure that you take adequate notes during your lessons, or record the Zoom meeting if your lesson is taking place online.
5. VALIDITY PERIOD
Lessons are only valid for the date that you booked them, unless you have rescheduled in line with clause 3 above. If you have purchased a lesson bundle, these have a validity period of two months from the payment due date on your invoice.
6. PRIVACY POLICY
We’re a music production school – we’re not interested in using your data for any untoward activity. We record the data that your submit in our contact form in order to respond to your booking requests and verify that you are a real person – that’s all.